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Aaniie Adds Unscheduled Clock-Ins and EVV Workflows for IDD Providers

Published on November 10, 2026 by Shelley Scott

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New Aaniie Care capabilities help IDD service providers reduce EVV exceptions, cut manual corrections, and improve billing readiness.

Eau Claire, WI, November 10, 2026 – Aaniie, Inc., provider of an all-in-one home care software platform trusted by more than 1,000 care providers, today announced unscheduled clock-ins and enhanced EVV workflows in Aaniie Care for agencies serving state developmental disabilities programs, including Division of Developmental Disabilities (DDD) programs. The new capabilities help providers capture services that happen outside a scheduled shift, reduce Electronic Visit Verification (EVV) exceptions at the point of care, and move accurate service information into billing.

For agencies serving individuals with intellectual and developmental disabilities (IDD), care often follows the individual’s day rather than a planned schedule. Direct Support Professionals (DSPs) help people with activities of daily living, community participation, employment, transportation, and other services that build independence. 

Aaniie Care now gives DSPs a simple way to document that support as it happens, while supporting the authorization and verification controls DDD programs require. Under the 21st Century Cures Act, states must use EVV for Medicaid-funded personal care and home health services, including many services delivered through the home and community-based services (HCBS) waivers that fund IDD supports.

Built for How DDD Services are Delivered

When a service happens outside a predetermined shift, staff are often asked to fit it into a scheduled workflow after the fact. Aaniie Care’s unscheduled clock-in capabilities let DSPs start a visit right at the point of care instead. Providers configure the appropriate service, billing information, and shift details, and authorization controls help verify that a service is authorized before care begins.

The result is cleaner EVV data from the start, with fewer exceptions and manual corrections for office staff to work through later.

From EVV Exception Reduction to Billing Readiness

Capturing a service correctly the first time keeps everything downstream moving. Once a visit is recorded, that information flows into the agency’s billing workflow inside the same platform.

Arizona is one example of how Aaniie adapts these workflows to state-specific DDD requirements. For Arizona DDD providers, Aaniie Care can generate 837 claim files for submission through the agency’s billing process. Payment and response files can then be brought back into Aaniie to update claim status and apply payment information to outstanding claim balances.

Every state structures its developmental disabilities program a little differently, and Aaniie partners with providers to configure Aaniie Care to each state’s program.

“Care doesn’t always happen exactly as planned, and for agencies serving state-funded DDD programs, that can turn into exceptions, corrections, and delayed billing,” said Rob Lipps, EVP of Sales & Marketing at Aaniie. “We built these capabilities so providers can capture care as it happens, reduce EVV exceptions before they start, and keep services ready for billing, all while supporting the authorization and verification controls their programs require. IDD providers have been underserved by software built for scheduled home care, and we’re committed to this community.”

By bringing scheduling, EVV, authorization, billing, payroll, payments, and documentation together in one place, Aaniie Care helps DDD providers spend less time correcting shifts and more time supporting the people they serve.

These capabilities are now available to Aaniie Care users. Agencies interested in learning how Aaniie can support Arizona DDD or their own state’s developmental disabilities program can schedule a free demo.

About Aaniie Care

Aaniie Care is an all-in-one, AI-enabled home care platform, helping agencies manage the full continuum of care from a single connected system. Built for private pay, staffing, and community-based service providers, Aaniie unifies CRM, scheduling, clinical documentation, caregiver management, payroll, billing, payments, and revenue cycle operations into one platform. With intelligent automation and embedded AI capabilities, Aaniie helps agencies reduce administrative work, improve operational efficiency, accelerate growth, and deliver exceptional care experiences for both clients and caregivers.

For further information, follow Aaniie Care on Facebook and LinkedIn.

About Aaniie, Inc.

Aaniie, Inc. provides vertical SaaS for home care agencies, senior living communities, and childcare and nanny networks across all 50 states. Founded in 2017, Aaniie supports more than 1,000 providers representing over 250,000 care workers and ranked in the top 500 of the 2024 Inc. 5000 list of America’s fastest-growing private companies.

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