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Careers

Be a part of the rapid growth at Aaniie.

As a member of the Aaniie team, you will:

  • Meet amazing and inspiring people every day
  • Tap into your true potential
  • Develop your existing skills while discovering new ones
  • Find meaning in every workday
  • Feel that you have truly made a difference at the end of each day

Here at Aaniie we are seeking creative, passionate professionals who want to make a difference and believe in the importance of creating tools that allow our users to better focus on their clients. 

We are not your typical healthcare technology company. We take time to hire the right people — we look for caring, passionate individuals with high energy who believe in searching out the best ways to provide our customers with value-driven solutions. We get things done, we support each other, and we exceed our customers’ expectations.

We have a flexible work environment that is relaxed, yet professional. You will become an integral part of the rapid growth at Aaniie, and we are dedicated to having fun while we do it.

Current Open Positions

Aaniie is seeking a highly skilled and experienced SaaS Implementation Project Manager to join our dynamic team. The successful candidate will be responsible for overseeing the successful implementation of our SaaS solutions for clients across various industries. This role requires strong leadership, exceptional communication skills, and a keen eye for detail.

As part of the Aaniie Customer Success team, you will take newly signed customers from the first interaction to go live on our platform. You will provide support for customers related to the implementation, troubleshooting, and operation of Aaniie’s products and supporting technologies. This position will serve as the first face of Aaniie as new customers implement and begin to use our platform to improve their operations.

As the Face of Aaniie, you will provide consistently awesome service to customers by utilizing all available tools and resources. You will professionally answer questions, guide the customer on the implementation journey, and respond to inquiries timely while assuring high customer satisfaction every time.  You’ll develop a deep understanding of Aaniie’s care software solutions and use that understanding to help customers.

Must Haves:

  • High Integrity, Organized, Punctual, and Reliable. Must maintain a regular work schedule.
  • Bachelor’s or Associate’s degree.
  • 3+ years’ experience in customer success, support, or similar role.
  • Comfortable using video conferencing to collaborate and generate results when working remotely.
  • Proficient in project management methodologies with proven experience creating effective project plans, dependencies, and critical path activities.
  • Demonstrated ability to increase customer satisfaction.
  • Exceptional communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders at all levels.
  • Strong analytical and problem-solving abilities, with a focus on delivering high-quality solutions that meet client needs.
  • PMP or similar project management certification is preferred.
  • Must be located in Wisconsin.

Why Aaniie:

We are dedicated to delivering innovative solutions that empower our clients and transform their business operations. Our team is passionate about technology and driven by a commitment to excellence. You will have the opportunity to lead and shape the implementation strategies of a growing software company in a collaborative and innovative work environment with professional development opportunities.

We are looking for an experienced, self-driven individual who has a Bachelor’s — preferably in Computer Science, Computer Programming, or other experience commensurate.  As part of Smartcare’s Development team, you will be working to continuously advance Smartcare’s SaaS-based Enterprise applications.  Using structured programming and agile development you design and develop new Smartcare functionality from concept to deployment supporting the Smartcare customer community.  This position requires a strong proficiency in all aspects of full-stack software development principles, data integrations, UI development, and agile software development.

Smartcare is based in Eau Claire, WI with a remote Wisconsin work option depending on the candidate.

We are seeking a highly motivated and results-driven Business Development Representative to help us meet our aggressive sales goals. In this role, you will be responsible for identifying and qualifying new business opportunities, as well as nurturing relationships with existing clients. You will work directly with the VP of Sales to build a plan of action to reach out and engage with new prospects.

As a Business Development Representative, you will play a crucial role in driving our company’s growth. You will be responsible for researching and identifying potential clients, conducting market analysis, and developing strategic partnerships. Additionally, you will create and deliver engaging sales presentations, negotiate contracts, and manage the sales pipeline.

This position is an exciting opportunity to join a dynamic and innovative company that is at the forefront of our industry. This role is a gateway to a great future inside the Smartcare sales family. It will provide you with a great foundational understanding of the value propositions of Smartcare’s products and will prepare you for future sales roles.

Smartcare is based in Eau Claire, WI with a remote work option. Must be located in Wisconsin.

We are looking for a high-energy, people person who loves to help people solve problems and be the front face of Smartcare. As a Technical Support Specialist, you will interact daily with our customers to help them fully utilize the system to grow their business. You will interact over the phone, video chat, and/or via email and chat ensuring that customers receive the best possible service.

As a critical part of Smartcare’s Customer Support team, you will be the first contact point for our customers’ questions handling inbound and outbound customer queries via phone, live chat, and email. You will use your system expertise to guide and educate the customers through various self-help options and articles, performing logical troubleshooting, and software support. Using Zoho Desk and CRM, you will be accurately documenting call engagements and confirming issue resolution with customers. And above all, you are always striving to make our customers happier!

Must Haves

  • Integrity, organization, punctuality, and reliability. Must maintain a regular work schedule.
  • Software troubleshooting and configuration experience.
  • Persuasive communication skills — verbal, written, and presentation.
  • Bachelor’s or Associate’s degree preferred, not required.
  • 2+ years’ experience in customer support or similar role.
  • Located in Wisconsin

Smartcare is based in Eau Claire, WI with a remote work option.

Apply Today

    About Aaniie:

    Our goal at Aaniie is to become the industry’s preferred care software provider — from child care to senior care. We dedicate ourselves to the highest level of focus for our users while having fun and building friendships along the way. Each day brings new discoveries and challenges as we fulfill our commitment to working wonders with software services that help our users help their clients improve their quality of life.

    That’s where you come in — We need your help as healthcare moves from acute care to the home care setting. As our population ages and hospital healthcare becomes more costly, we will continue to see healthcare move to the home. At Aaniie, we are working hard to define the technology that is needed to efficiently manage these services. Come join an innovative company that is making the future of home healthcare a reality through software innovation that supports business, caregivers, and most importantly the clients and their families.

    Chippewa Valley, WI USA is our Home

    Aaniie calls the Chippewa Valley our home. Our headquarters, located in Eau Claire, WI, is just a short distance from Minneapolis, MN, and we are home to year-round fun. We honor our technology past where Seymour Cray got his start with the Cray supercomputer in Chippewa Falls, WI.  We have a continued focus on balancing work with a great family-friendly city and an affordable cost of living. While we are headquartered in Wisconsin, we are open to a virtual workforce and we support our team members living where they can make the best contribution to our company and their local communities.

    We are looking for team members with core values aligned with ours:

    • Integrity – Do the “Right” Thing
    • Experience – Service the Customer First
    • Passion – Deliver Excellence Every Day
    • Drive – Maintain an Edge Above the Rest
    • We are an entrepreneurial environment where your ideas matter and are valued
    • We have fun, collaborate, and learn from one another
    • We value empowerment, creativity, collaboration, and autonomy
    • We love healthcare and the opportunity to help others make a positive difference
    • We support continued professional development, learning, and job stretch