Aaniie Achieves Best Support, High Performer Badges in Summer G2 Reports for Home Care Agency Management
Published on July 2, 2024 by Shelley Scott
Aaniie earns six badges in the Summer 2024 G2 reports, continuing to demonstrate its dedication to users by providing the best support and performance in the home care agency management industry.
Eau Claire, WI, July 2, 2024 — Aaniie (formerly Smartcare Software, Inc.), provider of the leading Electronic Medical Record (EMR) and Electronic Resource Planning (ERP) platform for mobile care in the home is thrilled to announce the six badges earned this quarter from G2, the world’s largest and most trusted software marketplace.
Once again earning Best Support and High Performer badges, this repeated recognition is the seventh time Aaniie has achieved these badges — with two new badges on top of that for Best Meets Requirements. The badges are earned from the reviews of real Aaniie users for each of the questions featured in the G2 review form.
“We are proud to be recognized once again for our industry-leading support and performance,” said Aaniie CEO, Scott Zielski. “We aim to be a true partner for our users, and these badges show the dedication of our team as we continue to support the important work of home care agencies of all sizes.”
Best Support
Aaniie has continuously earned Best Support badges quarter after quarter, including Best Support for Small Businesses. These badges are awarded to products that have earned the highest Quality of Support rating in the category of home care agency management.
Here’s what real users had to say about Aaniie’s Support on G2:
- “Great staff who are always willing to help and go the extra mile. The staff is very responsive when you need assistance or have a question.” — Kelley P.
- “The customer service is excellent. I am always helped in a timely manner, and any issues are followed up on right away. This is SO appreciated!” — Verified User
- “Absolutely the BEST Customer Service on the planet! The Support Team explains their dashboard in a way a non-technical mind can easily understand and retain, AND they never make me feel foolish if I need help.” — Elaine L.
High Performer
Aaniie was also rated exceptionally well in the High Performer quadrant. Products that achieve High Performer badges have high customer satisfaction scores compared to the rest of the home care software category.
Here’s what real users had to say about Aaniie on G2:
- “[Aaniie] helps us streamline our operations. I like that we can provide Caregiver Rewards as an incentive for good performance. This has been a valuable feature and a great selling point for us” — Sola T.
- “The thing that I find very helpful about [Aaniie] is all the scheduling features. From the layout of the schedule, to creating the different shifts. It is very user-friendly and makes scheduling so much faster than the manual process that I was using with other companies!” — Stephanie H.
- “This software is so helpful for scheduling, invoicing, and managing clients and employees. Everything is directed toward healthcare which makes it easier to handle day to day tasks.” — Brittany H.
Best Meets Requirements
New in Summer 2024, Aaniie has achieved Best Meets Requirements badges. The Best Meets Requirements product in the Usability Index has earned the highest Meets Requirements rating in the home care agency management category.
Here’s what real users had to say about Aaniie on G2:
- “[Aaniie] software is a one-stop shop. It provides me with all I need to run my agencies” — Myrna C.
- “We use [PointClickCare] and [Aaniie] was the only system that they have that integrates with them for home care services. They have exceeded our expectations. Not only is it user-friendly, it has a great dashboard that gives you the information you need at your fingertips.” — Kelli C.
- “It really is a great system and by just speaking with the [Aaniie] team, they can let you know if they can help customize it to all your company needs!” — Stephanie H.
Find out more about what real users have to say on G2’s Aaniie’s review page!
About G2
G2 is the world’s largest and most trusted software marketplace. More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.
To learn more about where you go for software, visit www.g2.com.
About Aaniie, Inc.
Headquartered in Eau Claire, Wisconsin, Aaniie, formerly Smartcare Software, is the developer of a complete SaaS Electronic Medical Record (EMR) and point-of-care platform with transformative technologies to support the future of care in the home across the continuum of life – from childcare to senior care.
Aaniie’s sophisticated connected technologies and advanced proactive analytics produce better patient outcomes, simplify back-office functions, and drive higher profitability for providers. By leveraging the latest research in machine learning (ML), gamification, and advanced automation, Aaniie is solving home and community-based care’s staffing and retention crises while providing a superior user and client experience.
Aaniie’s solutions drive the best practices in care while increasing the engagement of caregivers, clients, and family members – leading to improved outcomes and increased satisfaction.
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